Fare Rules and Regulations

Ticket/Fare TypePay to Change ( Lowest )Free to Change ( Flexible )Special Offer ( Special )Business Class ( Exclusive )
Online Purchase on line any time
Cash Purchase By payment in Cash with a personal visit to our Offices before expiry of Booking Deadline. A Nominal fee will be applicable.
Hand Baggage Allowance (Confirmed at time of booking/ticketing) Upto 7 Kg Upto 7 Kg Upto 7 Kg Upto 7 Kg
Checked Baggage Allowance (Confirmed at time of booking/ticketing or later before departure) NIL allowed as per fare Rule, however on payment of applicable charge upto 40KG can be allowed subject to availability of additional load & Baggage space. Free of cost upto 20Kg only, additionaly upto a maximum of another 20Kg only on availability of baggage space/weight allowance at additional applicable charge. Free Baggage choice offered between 20 to 40Kgs based on flight route and density of bookings on the flight. For additional baggage over & above the free offer, only on payment of Applicable additional Charge subject to availabilty of additional load & space. Upto Maximum of 40Kg Only
Change fee applicable [Before 24 Hrs of Departures. ( within working hours )] Applicable Difference in Fare + a Fee of AED 150 ( Per person, Per flight ) Applicable difference in fare if any Applicable difference in fare if any + a Change Fee of AED 150 per Flight, Per person Any applicable difference in fare if any at No Extra Charge
Change fee applicable (Within 24 Hours of departure ) No changes permitted Allowed at a charge of AED 365 per person, per flight No changes permitted within 24 Hours of Departure time Any applicable differnce in fare if any at No Extra Charge
In case of missing your flight / No show at Airport (Not reporting at airport counter within stipulated check-in time) No Refund or Flight change allowed Re-booking possible within 96 Hours of original Departure time at a charge of applicable difference in fare if any + AED 365 per person, per flight. No Refund is possible. No Refund or Flight change allowed Re-booking possible within ticket validity period at a charge of applicable difference in fare + AED 400 per earlier booked sector, per person.
Refund / Cancellation [Before 24 Hrs of Departures. ( within working hours )] At a charge of AED 200 per person, per flight At a charge of AED 200 per person, per flight At a charge of AED 200 per person, per flight At a charge of AED 200 per person, per flight
Refund / Cancellation [Before 24 Hrs of Departures. ( within working hours )] At a charge of AED 200 per person, per flight At a charge of AED 200 per person, per flight At a charge of AED 200 per person, per flight At a charge of AED 200 per person, per flight
A cancellation fee equivalent to AED 500 applies per person per flight on all return bookings originating from Kathmandu (KTM)
Refund / Cancellation (Within 24 Hours of departure ) 100% fare will be forefeited , No refund of Flight Fare At a charge of AED 365 per person, per flight. Balance will be refunded is form of vouchers only. 100% fare will be forefeited , No refund of Flight Fare At a charge of AED 200 per person, per flight

A credit card cant be used to pay on behalf of someone else travelling to or from Bangladesh, Ethiopia, Nepal, Pakistan, Srilanka, Sudan & South Sudan